Terms of use

1. What Keepslot is

Keepslot helps independent trainers recover cancelled sessions. It texts an opening to clients who agreed to receive slot offers, gives the hour to the first valid YES, and keeps session packages, payments, debts and Google Calendar consistent.

You control everything from the «Today» page (a private link) and by text commands. Nothing is created, charged or deducted without a draft that you approve with «OK».

The service is provided by PAVEL BELOV, a sole trader registered in Portugal, tax number (NIF) 324091443, RUA MONSENHOR FERREIRA NÚMERO 299/305 1 DRT, 4710-407 BRAGA, PORTUGAL. Contact: info@keepslot.app.

2. Who can use it

• Independent trainers and coaches using Keepslot for their business.
• Adults aged 18 or over.
• Serving clients who can receive SMS in supported countries.

Keepslot is not for personal use and not for messaging people who are not your clients.

3. Keepslot Session Texts

Keepslot sends recurring operational SMS to clients who explicitly opt in. The program covers appointment reminders and confirmations, cancellations and rescheduling, available openings, package balances and payment-status updates. It does not include marketing or lead-generation messages.

Message frequency varies with booking activity. Message and data rates may apply.

For help, reply HELP or email info@keepslot.app. To opt out, reply STOP at any time. After opting out, no further messages will be sent unless the client opts in again by replying START.

Consent to receive SMS is not a condition of purchase. Mobile carriers are not liable for delayed or undelivered messages.

How Keepslot handles mobile information and messaging consent is explained in the Keepslot Privacy Policy.

4. Public Trial Links

A trainer may publish a short Keepslot page for first-session requests. The page shows only times the trainer deliberately publishes; it does not expose the trainer's full calendar or guarantee that a request has been accepted.

A visitor verifies the request by email. The appointment is booked only after the trainer accepts it or the visitor accepts a different time offered by the trainer. Until then, no appointment is confirmed and no payment is taken by Keepslot.

The trainer sets the session description, price, location and cancellation policy and is responsible for keeping them accurate. Keepslot does not collect a deposit or the trainer's fee through Trial Links in this version.

SMS is optional. A visitor can request and book a first session using email alone. If the visitor separately selects the unchecked SMS box, the Keepslot Session Texts terms above also apply.

5. Price and payment

• Standard price: $29 per month.
• Founding cohort: $19 per month for as long as the subscription stays active, limited to the first 20 trainers accepted into that cohort.
• The first five pilots may receive one month free with no card, in exchange for candid product feedback.
• Reasonable operational SMS use is included. We contact you before changing any limit or price.

Payment is by card through Stripe. The subscription renews automatically every month until you cancel. We never see or store your card details.

We may change prices. We give 30 days' notice by message or email; the new price applies from the next billing cycle. If you disagree, you can cancel at no cost.

6. Refunds and first-month guarantee

Try Keepslot for 30 days after your first payment. If it is not useful for you, email info@keepslot.app within those 30 days and we refund that first payment in full to the same payment method.

You do not need to prove a fault or meet a minimum number of recovered sessions. We process an approved refund promptly and no later than 14 days after your request.

After the 30-day guarantee there are no refunds for months already started, but you can cancel at any time (see below).

7. Cancelling

Cancel at any time by emailing info@keepslot.app. No minimum term, no penalty.

The service continues until the end of the month you have paid for. Then the account is paused and the data is deleted after 30 days (see Privacy). Before that, you can ask for an export of your clients and balances.

8. What Keepslot does not do

Keepslot is an administrative assistant and workflow tool for fitness professionals. Any exercise suggestions it generates are for brainstorming by a certified professional only; the trainer alone decides what a client does and remains responsible for the client's safety. Keepslot never gives nutrition, medical or rehabilitation advice.

• It does not chat freely with your clients. It only uses buttons and phrases you approved. Any question from a client goes to you.
• It does not receive or hold your clients' money. Payments between you and your clients are between you.
• It does not give training, health or nutrition advice.
• It does not replace your tax or accounting records.

9. Liability

We do our best to keep balances and reminders correct, but the package balances are yours and you confirm them. Every deduction appears in the log with an «undo» button. If you spot a mistake, undo it with one tap or write to us — we fix it.

We depend on mobile carriers, messaging providers and other suppliers. If a network is down, a message is not delivered or a client does not show up, we cannot be held liable for lost sessions, lost revenue or other indirect damages.

If we nevertheless have to compensate you, the maximum is the amount you paid us in the 3 months before the problem. This limit does not apply to our wilful misconduct or gross negligence, or where the law does not allow a limit.

The service is provided «as is». There may be interruptions for maintenance; we warn you when they are foreseeable.

10. Rules of use

• You may only message your own clients, who know who you are and have agreed to receive the relevant operational texts. Keepslot records consent and always honours «STOP».
• No bulk advertising, bought lists or third-party numbers.
• Notes are for training: what you did, what to do next, and short physical limitations a client told you that change the session (for example «left knee sore, no lunges»). Write a limitation only with your client's agreement. Never write diagnoses, medication, medical records or other health information the session does not need.
• Minors: the contact person is the parent or guardian. You are responsible for having that permission.
• Follow applicable carrier, messaging and data protection rules. You are the controller of your clients' data; we process it on your behalf (see DPA).
• Do not try to circumvent the system, copy the service or use your private link on shared computers.

11. Suspension

We may pause message sending, with notice to you, if a carrier or messaging provider restricts the number, if there are spam complaints or if you break these rules. We talk to you first; we only block an account without warning in cases of clear abuse or risk to other users.

If a payment fails, you have 7 days to fix it before the account is paused.

12. Changes to these terms

We may update these terms. We give 30 days' notice by message or email and publish the new version here with its date. If you keep using the service after that date, you accept the new version. If you disagree, you can cancel at no cost.

13. Governing law and complaints

Portuguese law applies. The courts of Lisbon have jurisdiction, without prejudice to any rights the law gives you as a consumer, where applicable.

Before going to court, write to us: we solve almost everything by message. Complaints: info@keepslot.app.